Issue details

Half Yearly Update Complaints Performance and Service Improvement Report

To receive a half yearly update on the Council's Complaints
Handling and performance

Decision type: Non-key

Decision status: For Determination

Notice of proposed decision first published: 02/03/2026

Decision due: 2 Dec 2026 by Cabinet

Contact: Amanda Wilson, Service Manager – Legal and Information Governance Email: amanda.wilson@nfdc.gov.uk.

Consultation process

None

Consultees

Executive Management Team, relevant Portfolio Holders
and Resources and Transformation Overview and Scrutiny Panel (Housing and Communities Overview and Scrutiny Panel members invited)