Issue details
Annual Complaints Performance and Service Improvement Report 2025/26
To approve the Annual Complaints Performance
and Service Improvement Report and provide the Governing
Body’s Response
Decision type: Key
Reason Key: Impacts Significant Number of People;
Decision status: For Determination
Notice of proposed decision first published: 02/03/2026
Decision due: 1 Jul 2026 by Cabinet
Contact: Amanda Wilson, Service Manager – Legal and Information Governance Email: amanda.wilson@nfdc.gov.uk.
Consultation process
None
Consultees
Executive Management Team, relevant Portfolio
Holders, Housing and Communities O&SP, Resources and
Transformation O&SP