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Issue details

Complaints Performance and Service Improvement Report Half Yearly Update

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Issue Details
Issue History

To receive a half yearly update on the Council's Complaints Handing and Performance

Decision type: Non-key

Decision status: For Determination

Notice of proposed decision first published: 30/05/2025

Decision due: 3 Dec 2025 by Cabinet

Contact: Amanda Wilson, Information Governance & Complaints Manager Email: amanda.wilson@nfdc.gov.uk.

Consultation process

None

Consultees

Executive Management Team, relevant Portfolio Holders and Resources and Transformation Overview and Scrutiny Panel (Housing and Communities Overview and Scrutiny Panel members invited)