Issue details

Homelessness Out of Hours Provision

The decision was taken to outsource the responding to Out of Hours (OOH) calls from people requiring support for homelessness by implementing an alternative provision by outsourcing the function to Portsmouth City Council (PCC) to make cost savings, improve the service and increase the wellbeing of team members.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 23/04/2025

Decision due: 8 Apr 2025 by Strategic Director of Housing & Communities

Contact: Chris Pope, Housing Options Rents Support and Private Sector Housing Service Manager Email: chris.pope@nfdc.gov.uk.

Decisions