Issue details

Annual Complaints Performance and Service Improvement Report 2024/25

To approve the Annual Complaints Performance and Service Improvement Report and provide the Governing Body’s Response

Decision type: Key

Reason Key: Impacts Significant Number of People;

Decision status: For Determination

Notice of proposed decision first published: 18/10/2024

Decision due: 4 Jun 2025 by Cabinet

Contact: Amanda Wilson, Information Governance & Complaints Manager Email: amanda.wilson@nfdc.gov.uk.

Consultation process

N/A

Consultees

Executive Management Team, relevant Portfolio Holders