Issue details

Half yearly update Complaints Performance and Service Improvement Report 1 April 2024 – 30 September 2024

 

 

To receive a half yearly update on the Council’s Complaints Handling and Performance

Decision type: Non-key

Decision status: For Determination

Notice of proposed decision first published: 18/10/2024

Decision due: 4 Dec 2024 by Cabinet

Contact: Amanda Wilson, Information Governance & Complaints Manager Email: amanda.wilson@nfdc.gov.uk.

Consultation process

N/A

Consultees

Executive Management Team, relevant Portfolio Holders and Resources and Transformation Overview and Scrutiny Panel (Housing and Communities Overview and Scrutiny Panel members invited)

Agenda items