Issue details

The Regulator of Social Housing is creating a new system for assessing how well social housing landlords in England are doing at providing good quality homes and services. Among other things, the system will involve a set of tenant satisfaction measures that social housing landlords must report on. Tenants will be able to use these measures to understand how well landlords are doing. The Regulator is now at the point where they want to know what tenants, landlords and other organisations think about the tenant satisfaction measures they are proposing.