Decision details
Tenant Satisfaction Measures Consultation Response
Decision Maker: Portfolio Holder - Housing and Homelessness Services
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: Yes
Purpose:
The Regulator of Social Housing is creating a
new system for assessing how well social housing landlords in
England are doing at providing good quality homes and services.
Among other things, the system will involve a set of tenant
satisfaction measures that social housing landlords must report on.
Tenants will be able to use these measures to understand how well
landlords are doing. The Regulator is now at the point where they
want to know what tenants, landlords and other organisations think
about the tenant satisfaction measures they are
proposing.
Decision:
On 24 February
2022, Cllr Jill Cleary, the Portfolio Holder for Housing and
Homelessness Services made the following decision:
That the consultation responses as set out in Appendix 1 to the
Report be submitted as the Council's response to the
consultation.
Any member of the Council, who is not a Portfolio Holder, who
considers that this decision should be reviewed should give notice
using the call-in facility at the top of this page on the
Council’s intranet / extranet site. Alternatively, notice can
be given to the Monitoring Officer (Grainne O’Rourke) (in
writing or by e-mail) to be received ON OR BY 5.15 pm on Thursday 3
March 2022.
Details of the document the Portfolio Holder considered are
attached below.
Reasons for the decision:
See Report
Alternative options considered:
See Report
Declarations of Interest(s): None
Contact: Richard Knott, Strategic Director – Housing & Communities Email: richard.knott@nfdc.gov.uk Tel: 023 8028 5242.
Publication date: 24/02/2022
Date of decision: 24/02/2022
Effective from: 04/03/2022
Accompanying Documents:
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